Refund Policy – Jounlocker.com

Due to the nature of digital services, Jounlocker.com applies a strict refund policy.

1. No Refunds on Digital Products

All sales are final once:

• A license is delivered

• Credits are added

• Activation is completed

• The service status shows “Completed”

Digital products cannot be returned or reversed.

2. Eligible Refund Cases

A refund may be considered only if:

• The service was not delivered at all

• A system error occurred and the service was never processed

Refund requests must be submitted within 24 hours of purchase.

3. Non-Refundable Cases

Refunds will not be issued for:

• Wrong product selection

• Incompatible device or software

• User error or lack of technical knowledge

• Tool limitations or failed results

• Delays caused by third-party servers or developers

4. Chargebacks & Disputes

Unauthorized chargebacks may result in:

• Account suspension

• Permanent service ban

Please contact support first to resolve issues.

5. Processing Time

Approved refunds (if any) are processed within 3–7 business days, depending on the payment method.

6. Contact

For refund requests, contact support with:

• Order ID

• Clear explanation

• Proof if applicable